Frequently Asked Question

Getting Started

  • How can i register with FXERO?

    Follow this link

    https://fxero.com/register/

    Enter your information. Click ‘Send OTP’ to receive the access code by Email. Enter the OTP in the relevant field. Click ‘Register Now.’

  • Where can I find my FXERO login details?

    In the email you received shortly after your registration. If you didn’t receive this email, please use the password reset service.

  • How can I reset my FXERO password?

    Follow this link

    https://fxero.com/reset/

    1. Enter your FXERO email ID
    2. Click "Send password"
    3. Check your mail, you will receive password in email

  • How can I change MyFXERO password?

    You can change your password in 3 simple steps
    1. Login to your FXERO account
    2. Click "Settings / Profile / Change password"
    3. Enter your current password after enter your new password then click change password

  • How do I become a FXERO verified client?

    Once you become a verified client, you will have access to all of FXERO’s products and services. Verify your profile by uploading clear colour copies (mobile photo or a scan) of the following documents:

    1. Proof of identity – passport, national identity card or driving license if your identification document also states your correct residential address, then an additional proof of address document may not be required.

    2. Proof of address – bank/card statement or utility bill, issued no longer than 6 months ago. Examples of documents which can be provided are:

    Water/gas/electric/internet/telephone bill. Residency certificate.

    3. Upload the above documents in "Settings / Profile / Documents"

Deposits and Withdrawals

Trading

  • What instruments are available?

    We offer access to a wide range of asset classes including Forex, Cryptocurrency, Global Stocks CFDs , Commodities etc.

  • What trading platforms are available?

    World class Trading Platforms

    1. FXERO's super-fast flagship trading platform with elegant UI, streaming market data, advanced charts

    2. Trade from Python, MetaTrader 4, MetaTrader 5, Trading view using our free API

FXERO Invest

  • What is FXERO Invest?

    FXERO Invest is our innovative copy-trading program. It was developed by FXERO’s Research & Development Team. FXERO Invest offers the opportunity:

    1. For Investors to follow suitable strategies and receive a portion of the profits.

    2. For Strategy Managers to earn extra by generating profits for their Investors and receiving a profit share (%).

  • How can I start investing in a Strategy Manager?

    First, verify your profile, then make the minimum deposit amount. Then choose a suitable Strategy Manager.

  • How many Strategy Managers can I follow?

    As many as you wish.

Partnership Programs

  • What Partnership Programmes are offered?

    1. Affiliate Programme: As an Affiliate, you promote FXERO on your website, blog or social media accounts, using the tools we provide to introduce clients to FXERO. You will receive a commission based on the number of clients you acquire and their trading activity.

    2. Introducing Brokers Programme: As an Introducing Broker (IB), you have the opportunity to expand your business by meeting new clients and referring them to FXERO. A variety of rebate schemes are offered which are designed to keep you earning throughout your clients’ time with us.

  • How can i join your Partnership Programmes?

    You can find your reffereal link in FXERO dashboard / REFER & EARN.

  • What is a referral link?

    This is the unique link all Affiliates and Introducing Brokers have. When a client registers using your link, the client will be assigned to you.

  • Can I track my referrals?

    You can get a full report on your FXERO dashboard / REFER & EARN.

  • When can I withdraw my commissions?

    Any time, providing the balance of your wallet is above 1 USD.

  • How can I withdraw the commissions / rebates I earn?

    1. Go to ‘Dashboard / withdraw’ Choose a withdrawal method and fill in the required information.

    2. Submit your request by clicking ‘Request Payment’.

    3. Please note that in order to withdraw, you need to ensure your Affiliate/IB profile is verified.

Copyright © All rights reserved |FXERO

FXERO Proprietary Technology, widely recognised for industry innovation, delivers ultra-low latency execution, high capacity and robust, consistent exchange performance. FXERO brings intelligent, driven, and curious minds from the trading industry together to collaborate and solve quantitative finance and technical problems.

Risk Warning: Trading Forex and Leveraged Financial Instruments involves significant risk and can result in the loss of your invested capital. You should not invest more than you can afford to lose and should ensure that you fully understand the risks involved. Trading leveraged products may not be suitable for all investors. Trading non-leveraged products such as stocks also involves risk as the value of a stock can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results. Before trading, please take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. It is the responsibility of the Client to ascertain whether he/she is permitted to use the services of the FXERO brand based on the legal requirements in his/her country of residence. Please read FXERO’s full Risk Disclosure.